Privacy policy

SIBO Fluidra Netherlands B.V., established at Doornhoek 3950 5465 TC Veghel, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

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Doornhoek 3950
5465 TC Veghel
+31 413293918

Personal data that we process
SIBO Fluidra Netherlands B.V. Process your personal data by using our services and / or by providing it to us yourself. Below is an overview of the personal data we process:

• First and last name
• Address data
• phone number
• E-mail address
• Information about your activities on our website
• Bank account number

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us via privacy@sibo.nl and we will delete this information.

For what purpose and on what basis we process personal data
SIBO Fluidra Netherlands B.V. processes your personal data for the following purposes:

• Handling your payment
• Sending our newsletter and / or advertising brochure
• You can call or e-mail if necessary to carry out our services
• Inform you about changes to our services and products
• Allow you to create an account
• To deliver goods and services to you
• SIBO Fluidra Netherlands B.V. also processes personal data if we are legally obliged to do so, such as information we need for our tax return.

Automated decision-making
SIBO Fluidra Netherlands B.V. does not take decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are taken by computer programs or systems, without a person (for example an employee of SIBO Fluidra Netherlands B.V.).

How long we store personal data
SIBO Fluidra Netherlands B.V. does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. This means that your personal data will be kept for as long as they are necessary to achieve the relevant objectives, or must be stored in accordance with statutory custody obligations.

Sharing personal data with third parties
SIBO Fluidra Netherlands B.V. does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. SIBO Fluidra Netherlands B.V. remains responsible for these processing operations.

Cookies, or similar techniques, that we use
SIBO Fluidra Netherlands B.V. uses only technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by SIBO Fluidra Netherlands B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to privacy@sibofluidra.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.

SIBO Fluidra Netherlands B.V. Please also point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
SIBO Fluidra Netherlands B.V. take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your details are not properly secured or there are indications of abuse, please contact us via privacy@sibofluidra.nl